February 26, 2025
The digital marketing landscape is constantly evolving, and businesses must stay ahead of emerging trends to maintain a competitive edge. As we move into 2025, here are some key digital marketing trends that will shape the industry.
Artificial intelligence (AI) continues to transform digital marketing by enhancing automation, personalization, and customer engagement. AI-driven tools can analyze consumer behavior, predict trends, and optimize campaigns in real time. Businesses that leverage AI-powered chatbots, content generation, and predictive analytics will have a significant advantage.
With the increasing use of smart assistants like Siri, Alexa, and Google Assistant, voice search optimization is more critical than ever. Businesses should focus on optimizing their content for natural language queries and long-tail keywords to ensure they appear in voice search results.
The rise of TikTok, Instagram Reels, and YouTube Shorts has made short-form video content an essential component of digital marketing. Brands that create engaging, informative, and entertaining short videos will have a better chance of reaching their target audience and increasing brand awareness.
Consumers are increasingly engaging with interactive content such as polls, quizzes, augmented reality (AR), and live streaming. Interactive marketing creates deeper customer connections and boosts engagement rates, making it a valuable strategy for businesses looking to stand out.
Consumers expect personalized experiences, and businesses that deliver tailored content, recommendations, and email marketing campaigns will drive higher engagement and conversions. AI and machine learning play a crucial role in making hyper-personalization possible at scale.
With data privacy regulations like GDPR and CCPA evolving, marketers must adopt privacy-first strategies. Brands need to focus on transparent data collection, first-party data usage, and ethical marketing practices to build consumer trust.
Influencer marketing and user-generated content (UGC) continue to grow in importance. Consumers trust recommendations from real people more than traditional ads. Partnering with micro-influencers and leveraging authentic customer content can help brands enhance credibility and engagement.
Google’s evolving algorithms prioritize featured snippets and zero-click searches, where users get answers without clicking through to websites. Marketers need to optimize content for structured data, FAQs, and high-value snippets to remain visible in search results.
Social media platforms like Instagram, Facebook, and TikTok are integrating e-commerce features, allowing consumers to purchase products directly within the app. Brands should leverage social commerce by optimizing their product listings and investing in shoppable posts.
Consumers are becoming more conscious of sustainability and ethical business practices. Brands that highlight their environmental and social impact in their marketing strategies will resonate better with their audience and foster long-term loyalty.
As digital marketing evolves, businesses must stay agile and embrace new technologies and strategies. By leveraging AI, personalization, video content, and privacy-first approaches, marketers can stay ahead of the competition and drive long-term success.
Stay tuned for more insights on the latest digital marketing trends!
July 5, 2024
While pay-per-click (PPC) is a great way to get an instant boost in terms of traffic, conversions, and sales, it’s a multi-step process that often poses challenges for newcomer business owners to keep track of everything.
The problem is that one small oversight may massively decrease the effectiveness of your campaign, resulting in what’s essentially money out the window. To help you maximize the effectiveness of your paid campaigns, we asked our trusted expert partners to create the ultimate PPC checklist to keep your campaigns on the right track.
In essence, PPC campaigns are advertising campaigns that are usually part of every comprehensive marketing model. During these campaigns, a company pays a fee every time a user clicks on the advertisement.
While this may look pretty straightforward, without a sound strategy and a good PPC optimization checklist, it’s easy to miss important steps. If you already have experience with running such campaigns, think about this as a PPC. Regardless of your situation, complete each of the following steps before launching your upcoming campaign.
Every campaign, part of a robust PPC management strategy, starts with keyword research. As PPC ads appear in Google search results, they, just like in the case of optimizing your page, need to target specific phrases so Google will show them in relevant searches.
The best way to get started with research is by using keyword research tools such as Ahrefs, Moz, or Google Keyword Planner to see the most relevant phrases you need to target. Look for keywords relevant to your business and aim to use long-tail keywords over short phrases, since the latter will usually have a lot more competition, resulting in an expensive campaign.
You may also form ad groups based on different keyword groups, with each ad group consisting of all the key phrases you want to use for a particular ad. It’s important to have at least 15 to 20 target phrases for each ad group.
That said, don’t target too many keywords, as you can run the risk of the ads becoming overly generic to cover every keyword; create ads that are specific for each search intent.
In PPC, content is also crucial for creating high-performing ads. According to Bryan Phillips, Head of Marketing at In Motion Marketing, content should be attention-grabbing and address the specifics.
“Creating content that stands out and clearly articulates or illustrates how you help your prospect is crucial,” he tells DesignRush. “This approach ensures that your ads capture attention and communicate the value you offer, making it more likely for prospects to engage.”
Similarly, your landing pages should also provide additional relevant information for your prospects. Opt for custom-made landing pages for a more powerful branded message, and don’t forget the best practices regarding SEO content.
On the note of creating copy and landing pages, Chris Snelling, Founder of TopOut Group, recommends continuous testing to ensure that your ads always perform well.
“Implement A/B testing for different elements of your campaigns, including ad copy, visuals, and landing pages. Analyze the results and continuously tweak your approach to find the optimal mix for performance,” Chris explains.
Targeting is also crucial for effective PPC campaigns, as it helps you reach the audiences that are most likely to interact with your ad. You can set your ads to reach users with specific characteristics, like location, gender, age, and even the type of device they use, all in Google Ads.
It’s vital to ensure that you are targeting the group of users most likely to interact with your ad and not waste resources. For instance, if you want to advertise a mobile game, you will likely be better off targeting younger audiences than people over 70.
Tracking is one of the best methods to measure how well your campaigns perform. To see the number of people you convert, you will need to get a tracking code for the pages that users land on after making a purchase. This is available on Google Analytics.
In some cases, your targeted keywords will be searched in different contexts that aren’t necessarily relevant to your business. To improve your chances of getting your ad shown to the right people and right searches, create a list of negative keywords — or phrases you can exclude from your campaign.
Let’s say you run an antique shop but don’t sell any furniture. In that case, adding ‘antique furniture’ to your negative keyword list can make perfect sense and block your ads from targeting that phrase.
Once you are done with your audit checklist, you can launch your ads, but the work is far from finished. Maintenance is key to the success of your campaigns, ensuring you don’t waste any money and time on ads that aren’t driving results.
Here are a couple of things you can do for your ads daily.
Spend and revenue should be the two key performance indicators (KPIs) you will want to monitor every day. These two figures show the ratio of the money you are making and spending, enabling you to see the most cost-effective ads in your campaigns. You may also want to look at other metrics, such as ad quality score and click-through rate (CTR).
Checking these metrics regularly helps see how well your ads are doing and whether you need some adjustments. For instance, if you have a low CTR ad, you might want to change your copy, visuals, or simply look for different keywords for it.
Advertising experts also agree that continuous monitoring is the key to success. According to Snelling, eCommerce advertising needs frequent adjustments so the ads can adapt to changing trends and customer behavior.
“The challenge lies in optimizing campaigns for a diverse range of products and maintaining engagement across various platforms,” he adds.
Phillips, on the other hand, tells us that some demanding industries require constant strategies to avoid being drowned out. According to him, the SaaS niche is one such industry, as agencies and businesses often compete against companies with massive budgets, who can spend more in a day than smaller players in a year.
If there are keywords that don’t generate conversions, pause them. You can tell if they are performing by looking at the collected data from your tracking codes in Google Analytics. If you see a phrase that simply isn’t working and you can’t really find a way to improve its performance, pause it for the time being.
There are also a few things you will need to check weekly to ensure that everything’s running smoothly. Here are three tasks you should prioritize.
Looking at your bids and budget will help determine what you can afford. If you see that one of your ads is getting lots of clicks but its conversion rate is poor, this indicates that you’re wasting your budget on an ad that generates no revenue.
If that happens, consider adjusting the ad, or reevaluating the amount of money you want to devote to it from your PPC budget.
Search query reports tell you which keywords will trigger your ads. Check this list and look for keywords that don’t generate relevant searches for the ads you want them to pull up. For instance, if you’re selling air conditioning units in Los Angeles, but show in searches under "air conditioning in Buffalo," you might want to add the latter phrase to your negative keywords list.
It’s advisable to check your banner and display ads that appear on web pages and not in the search results. Review them every week to see where they are showing up. If they appear on sites that don’t align with your target audience’s preferences and your brand, feel free to delete those sites from the list.
There are also a few activities that can be carried out monthly, namely:
It’s not a bad idea to take a good look at each of your ads, ensure that the landing pages function and that the information is up to date. Check all the links on your pages to make sure nothing’s broken and look for pieces of content that are no longer relevant or need to be changed.
There’s no PPC optimization without looking at site metrics like bounce rate and time spent on site. Monitoring visitor metrics and using heatmaps will allow you to see which of your landing pages perform the best and which paragraphs users are looking at the most and then adjust accordingly.
For instance, if one of your pages has a higher bounce rate, you can either choose to adjust the copy, visuals, or simply pause the site. Usually, low bounce rates indicate ads that aren’t relevant to their target phrases. As such, you may either want to use a different keyword, or change the ad so it’s more relevant to the phrase you are targeting with it.
A considerable chunk of your success will always depend on the actions of your competition. Take a closer look at what they are doing at least once a month. If they get more clicks than you, find out what they’re doing differently and try to emulate their strategy and see whether those features bring you the same results or you need to look for other improvements.
Search patterns tend to change with time. That said, keep an eye on trending keywords and search trends to adjust your PPC campaigns. It makes no sense to display ads for phrases that people no longer use. Don’t miss out on the chance to actively target the latest keywords.
At least once a month, check Google Trends and look for relevant keywords for your business. The platform offers fantastic insights into all popular search trends for key phrases.
Getting PPC right is a fine balance between performing the necessary tasks at the appropriate time and being flexible enough to adjust to any changing patterns. Well-designed landing pages, engaging and relevant copy, and the patience to test out different features is all it takes to get the most out of your ads and PPC budget.
Sometimes, it can get overwhelming, but thankfully, there are always experts who you can turn to.
Search engine optimization (SEO) is also a great way to draw qualified traffic to your site. Better yet, you can maximize your converting potential by running specific ads and optimizing your related product or service pages to rank higher in the search results.
If you do everything right, you will still be able to see a substantial number of conversions even after spending your ad budget. That traffic will come from your SEO efforts, but it will take a bit longer for them to kick in — usually three to six months.
Absolutely. Not all businesses can allocate massive resources to their paid advertising campaigns but still get excellent results. As our experts have pointed out above, creativity and constant testing are the key to success, along with compelling copy that addresses the needs of your well-defined target audience.
Just like in any other case of advertising or marketing, you need to know who is most likely to interact with your brand and content. Your target audience research must be on point.
You will also want to optimize your landing pages for conversions, and overall, ensure that visitors have a smooth experience on your page.
Elizabeth Wang/July 4, 2024
What does this mean for the industry? With the right combination of best-in-class shopper insights and AI-powered ad solutions, marketers can build consumer confidence and drive purchase intent during major shopping moments around the world. Here’s how.
Shoppers fluidly move through different mindsets — deliberate, deal-seeking, determined, and devoted — as they approach seasonal moments. While people usually exhibit a combination of the four behaviors, some are more prominent as shoppers move closer to a specific sales day or cultural moment. By aligning your brand strategy to these mindsets, you can strengthen your customer connections and drive greater results at each crucial stage.
Shoppers in the deliberate mindset like to plan ahead. They’re looking for inspiration, doing their research, and even making purchasing decisions well ahead of seasonal moments, including the holiday sales season. In fact, 59% of holiday shoppers know what gifts they are buying heading into December.1 Roughly three-quarters of purchases made from October 2023 to January 2024 were researched, with consumers saying they did “a lot of research” for a quarter of those purchase occasions.Think with Google
Sales days are often the drivers of this type of deliberate behavior, because consumers want to be ready as soon as the right deal presents itself. Last year, global searches for “black friday” started climbing as early as October. What’s more, the majority (58%) of consumers themselves said in early October 2023 that they would think about what they wanted to shop for during major sales days ahead of time.3 This is why you should promote your services and products early, even if actual conversions won’t happen until a later time.
Using YouTube Video View campaigns and Video Reach campaigns, you can inspire deliberate shoppers as they browse for gifts and then convert them with a clear call to action. You can capture even more intent by running Demand Gen campaigns to drive action.Home decor startup Swyft leveraged Demand Gen and other AI-powered ads solutions to reach potential customers in Discovery mode as well as when they were searching.
Deal-seeking is an “always-on” behavior that’s not tied to a single sales day. In fact, 75% of holiday shoppers said they keep their eyes open for promotions throughout the holiday shopping season.4 For them, these moments are the kickoff for future festivities.
By strategically planning promotions that build anticipation ahead of key dates, marketers can extend the shopping intent beyond a single day for sustained performance throughout the season. Drive engagement with deal-seeking shoppers by providing key information like deals, ratings, reviews, and fulfillment options within your product listings.
Determined
As a holiday or key moment gets closer, people start feeling the pressure and move into the determined mindset. There, even the most diligent shoppers can find themselves purchasing at the last minute. Last year, on average, consumers only completed less than half (43%) of their holiday shopping by December, leaving a huge opportunity to capture sales beyond Cyber 5.5 To reach people determined to get their shopping done quickly, it’s crucial to think ahead and retain some marketing budget for a late-season push.
This is particularly critical in 2024, as Black Friday will happen five days later than last year, giving people less time to complete their holiday shopping during peak season. The timing has implications beyond the U.S. market too. In the U.K., Germany, and Australia, the importance of Black Friday shopping has increased over time.6 And, in markets where importance has remained consistent, like Brazil and France, the majority say Black Friday is important for their holiday shopping.7
In these last-minute shopping moments, many shoppers turn to Google to help them find the information they need to complete purchases. Performance Max campaigns can help you reach determined shoppers across touchpoints and in the moments they’re ready to buy.
In the final lead-up, determined shoppers are looking to get gifts well past last shipment dates, hoping to guarantee pre-holiday arrival. With Local Inventory Ads and Performance Max for store goals, you can promote specific business locations and product promotions, as well as approach shoppers when last-minute shopping intent is at its peak. With these ads, shoppers can find holiday store hours, nearby store inventory, and fulfillment options like buy online, pickup in-store; pickup today; same-day delivery; and more.
Following key holiday shopping moments, many consumers want to continue shopping for their own enjoyment; self-gifting and deal-seeking are prevalent behaviors. Brands have a clear opportunity to serve devoted shoppers past the peak shopping season, earning brand loyalty for the coming year. In the first two months of 2024, we saw more than 40% of shopping searches on Google mention a brand or retailer name.8
As shoppers get acquainted with your brand, positive experiences are crucial to forming a sense of closeness. Studies show that quality, trust, reputation, and service help connect shoppers to brands.9 What’s more, purchases that were researched are more likely to have consumers report that they feel close with the brand.10 Those connections yield results: 1 in 5 purchases during the holiday season were made using loyalty points.11
With consumers continuing to shop after peak periods, retailers have the chance to drive ongoing customer loyalty and high lifetime value. If you have an app, a great way to drive loyalty is to promote it. AI-powered tools like App campaigns can reduce legwork by helping you easily find and retain users, and boost your app across Google properties.
While holidays and key moments may differ from market to market, the thoughtful way shoppers approach them is near universal. Retailers must shift their marketing strategies toward optimizing for the moments that matter as shoppers cycle through mindsets. By reaching out with AI-powered ad tools based on their priorities at a given stage, you can make every connection with every holiday shopper count.
July 3, 2024
Artificial Intelligence (AI) is the integration of advanced technologies, enabling machines to simulate human intelligence, learn from data, and perform advanced tasks. AI systems can identify patterns from data, summarize content, and generate video, audio, written, and code content. From consumer tools on mobile phones and self-driving cars to using generative AI to augment human work, AI is increasingly gaining prominence in daily routines.
Weak AI
Weak AI, also known as specialized or narrow AI, functions within specific boundaries and mimics human intelligence for particular tasks. It addresses well-defined problems based on user input, such as creating content, translating language, or transcribing speech. Weak AI examples include conversational bots, Google search, and smart assistants like Siri and Alexa.
Strong AI
In contrast, strong AI, or artificial general intelligence, refers to a machine that performs in human-like ways. Strong AI can learn and aims to replicate human understanding and problem-solving by learning, and potentially teaching itself to develop a human-like consciousness instead of imitating it. Strong AI is theoretical at present, and unlikely to be developed soon. Critics emphasize the need for caution with developing strong AI.
In the business context, AI is a transformative tool that can help organizations streamline operations, boost efficiency, and extract insights from extensive datasets. According to the Infosys Data + AI Radar 2022, an effective AI strategy can improve user satisfaction and help enterprises contribute to a combined profit growth of nearly $467 billion. Businesses can use AI technology to automate repetitive tasks, optimize resource allocation, and base decisions on accurate data.
But as the buzz around the integration of AI in business takes off, conversations around its importance, benefits, applications, and ethics become critically important.
Manufacturing: Companies use AI to elevate quality control standards, anticipate maintenance requirements, and refine production processes. AI can help ensure product quality by identifying defects, while predictive maintenance minimizes downtime. Using robotics, businesses can optimize supply chains for efficient resource allocation, and manufacturing facilities can enhance precision and productivity.
Finance: Finance professionals are increasingly using AI in areas such as fraud detection, algorithmic trading, credit scoring, risk assessment, and automating financial tasks like underwriting and claims processing. Additionally, machine learning models can spot suspicious transactions in real time, while algorithmic trading enhances the speed and accuracy of trade executions.
Education: Technologies such as conversational AI can help tailor learning experiences, furnish instant feedback to students, and help educators scrutinize student performance and pinpoint areas for improvement. Generative AI can also offer personalized education via adaptive learning systems and virtual teachers, thus making education more accessible to individuals in remote or disadvantaged regions.
Healthcare: The use of AI has helped the healthcare sector scrutinize medical information, recognize patterns, and aid in diagnosing illnesses. Wearable devices and IoT-enabled health monitoring systems help gather continuous patient data, including blood pressure, heart rate, and glucose levels, that allow healthcare providers to monitor and manage chronic conditions effectively. AI can also help create individualized treatment strategies and advance drug discovery.
Retail: AI is transforming the retail industry by enhancing personalized customer experiences through recommendation algorithms, optimizing supply chain management with predictive analytics, and improving inventory management through demand forecasting.
Security: Law enforcement agencies and cybersecurity firms implement AI to oversee security cameras, analyze potential threats, and extract data from security logs for improved safety.
Insurance: AI can help identify fraudulent claims, refine risk evaluation, and personalize insurance policies based on customer behavior and preferences.
Hospitality: Businesses integrate AI to provide individualized guest experiences, automate check-in and check-out procedures, enhance agent experience, and improve overall hotel management.
Transportation: AI can be used to streamline route planning, thus improving fuel efficiency through driver assistance systems.
As organizations integrate artificial intelligence into their operations, they unlock new opportunities for growth, optimization, and strategic evolution. Companies benefit by viewing AI in terms of business capabilities rather than just technologies for sustainable advantage. The advantages of artificial intelligence lie in addressing these four key business requirements:
Automated processes - AI is essential in automating routine tasks, including data collection, data entry, email responses, software testing, and invoice generation. Additionally, it aids in automating processes, predicting maintenance requirements, and minimizing downtime. This automation can enhance end-to-end efficiency and productivity, enabling employees to concentrate on tasks that demand human skills. For instance, AI in manufacturing enables close monitoring of output and reduces production errors. Meanwhile, in the shipping industry, AI solutions help account for potential input inaccuracies, shipping delays, or lost goods, thereby minimizing revenue loss.
Accurate data insights for smart decision-making - AI can help research and data scientists analyze patterns, predict outcomes, and make adjustments in significantly less time than traditional methods. This integration helps businesses make faster and better decisions through predictive analytics by uncovering patterns and trends in large datasets that might otherwise be overlooked.
Improved customer experience - Continuous machine learning enables businesses to gain deeper customer insights, facilitating hyper-personalization, which is beneficial in e-commerce, digital marketing, and entertainment. AI systems collect insights for tailored recommendations to facilitate customer interactions, potentially improving customer engagement and retention. Additionally, using natural language processing and prediction software, online chatbots can simplify issue resolution, expediting help desk routing and real-time information curation.
Enhanced safety and security – AI can enhance security through deep learning techniques and encryption software. It addresses the rising need for threat identification and safeguarding sensitive data, bolstering safety in both public spaces and private organizations.
According to a recent report, AI technology has the potential to generate a revenue boost exceeding $15 trillion in the coming decade. Additionally, 83% of companies state that integrating AI is critical in their business strategies. But what are the main AI tech that businesses should capitalize on? Let's take a look.
Machine learning is a subset of computer science and a vital part of artificial intelligence that focuses on creating machines (computers) that can learn independently. It involves using algorithms, APIs, development tools, big data, and applications to train the machine on a particular subject. Through an iterative process, the machine analyzes the data, makes conclusions, and remembers them for future use. The more data the machine learns from, the better it becomes at its tasks. These platforms are increasingly popular, especially for tasks involving categorization and prediction. Advances in technology, particularly in storage and processing power, have facilitated the development of products based on practical applications of machine learning, such as Netflix's recommendation engine and self-driving cars. Other common examples of machine learning include fraud detection, speech recognition, image recognition, medical diagnosis, and stock market trading.
Machine learning algorithms generally fall under four broad classifications, each possessing unique traits and applications: supervised learning, unsupervised learning, semi-supervised learning, and reinforcement learning.
Deep learning is a subset of machine learning focused on training computers to perform tasks such as speech recognition, image identification, and making predictions. It enhances the computer's ability to classify, recognize, detect, and describe using data. It plays a significant role in innovations such as driverless cars, hands-free speakers, personalized shopping and entertainment, and voice recognition in various devices.
While machine learning relies on simpler concepts, deep learning operates through artificial neural networks designed to mimic human thinking and learning. It is characterized by a neural network architecture with three or more layers: the input layer for data entry, hidden layers for processing and transferring data, and the output layer for making predictions.
They also consist of interconnected nodes in multiple layers, often with tens or hundreds of hidden layers. Neural networks analyze extensive training data and repeatedly perform tasks to enhance accuracy, in a manner similar to human skill improvement through study and practice. This allows computers to quickly observe, learn, and respond to complex situations. Deep learning has proven beneficial in tasks such as image classification, language translation, and speech recognition, offering solutions to pattern recognition problems without requiring human intervention.
A Generative Adversarial Network (GAN) is a type of deep learning framework in which two neural networks compete to create realistic new data based on a given set of training examples. One network alters input samples to generate data, while the other network evaluates whether the generated data is genuine or artificial. This iterative process continues until the discerning network is unable to differentiate between generated and real data. GANs can produce forms of data, including images, videos, and text, replicating the characteristics of the training set.
Natural Language Processing (NLP) combines linguistics with statistical and machine learning methods. Its goal is to enable computers and digital devices to understand, interpret, and produce language in forms such as text and speech. NLP is crucial for a range of applications and technologies that translate languages, respond to voice or text commands, verify the user based on voice, summarize text data, analyze intent or sentiment in text or speech, and more. While most individuals interact with NLP through consumer products like GPS systems and virtual assistants, it also plays a role in business solutions by optimizing operations enhancing efficiency and simplifying procedures.
About 48% of businesses employ machine learning, data analysis, and AI tools to uphold the precision of their data. Other AI technologies include natural language generation, decision management, text analytics, speech recognition, and generative AI.
Generative AI is a powerful tool enabling businesses to develop, refine, and enhance business solutions. To become an industry leader in the next five years, it is crucial to establish a well-defined and compelling generative AI strategy.
February 08, 2024
In today’s rapidly evolving digital landscape, video has emerged as a cornerstone of effective marketing strategies. With 91% of businesses incorporating video into their marketing efforts in 2023, it’s clear that this medium has become indispensable. But what makes video such a powerful tool in digital marketing?
The shift towards video marketing isn’t just a trend; it’s a reflection of consumer preferences and the dynamic nature of online engagement. Videos, whether they’re live-action, animated, or screen recordings, offer a unique blend of visual and auditory elements that can convey messages more effectively than text or images alone. Let’s delve into why video has become a critical component of digital marketing strategies across the globe.
In the realm of digital marketing, harnessing the power of video is no longer just an option; it’s a necessity. As you navigate the digital landscape to elevate your brand, understanding why video is your ally can transform your marketing strategy.
Ever struggled to convey the essence of your product with text alone? Videos come to the rescue by providing a dynamic way to showcase your product’s features and benefits. With the right visual and auditory elements, you can turn complex concepts into easily digestible content. Videos have the unique ability to bring your product to life, giving your audience a clear understanding of what it does and why they need it.
In today’s digital age, videos have the remarkable capability to cross geographical and cultural barriers. They can be shared across multiple platforms, reaching a vast audience far and wide. Whether it’s through social media, email marketing, or your website, videos have the viral potential to get your message across to a global audience, thus extending your digital marketing reach like never before.
Incorporating videos into your landing pages can be a game-changer for converting visitors into customers. Studies have shown that videos can significantly boost conversion rates, making them an invaluable tool in your digital marketing arsenal. By presenting your product through video, you’re providing a compelling call to action that can persuade viewers to make a purchase.
Engagement is key in digital marketing, and videos are arguably the most engaging content format available. They’re designed to capture attention, prompt reactions, and encourage social sharing, which in turn increases visibility and drives traffic. By integrating videos into your marketing strategy, you’re not just telling your story; you’re inviting your audience to be a part of it.
Search engines love video content. By adding videos to your website and making sure they’re optimized for search engines, you’ll enhance your chances of ranking higher in search results. This increased visibility leads to more traffic, which can translate into higher engagement rates and more conversions. Keeping your digital marketing strategy aligned with SEO best practices, including video optimization, is essential for staying ahead in the competitive digital space.
Perhaps one of the most powerful aspects of video is its ability to forge emotional connections with your audience. Through storytelling, music, and visuals, videos can engage viewers on an emotional level, making your brand more relatable and memorable. This emotional investment can foster brand loyalty and influence buying decisions, highlighting the profound impact videos can have on your digital marketing efforts.
Incorporating video into your digital marketing strategy isn’t just a trend; it’s a reflection of consumer preferences and the evolving nature of online engagement. By understanding and leveraging the essential role of video in digital marketing, you’re positioning your brand for success in the digital arena.
Embracing video in your digital marketing strategy isn’t just keeping up with trends—it’s about setting your brand apart. With 91% of businesses already harnessing the power of video, it’s clear that this medium is pivotal for connecting with your audience on a deeper level. Remember, it’s not just about creating any video; it’s about crafting content that resonates, informs, and inspires your viewers. To get results, focus on clarity, creativity, and authenticity. Show your product in action, share stories that touch hearts, and always aim to add value. This approach not only boosts your engagement and conversions but also solidifies your brand’s presence in the digital landscape. Start leveraging video today and watch your digital marketing soar to new heights
December 10, 2023
Google’s three tips for troubleshooting technical issues are:
A common issue that’s easy to overlook but important to check is if the URL is can be indexed.
The Google search console URL inspection tool is great for troubleshooting if Google has indexed a page or not. The tool will tell you if a page is indexed and whether it’s indexable. If it’s not indexable then it will offer a suggestion for why Google might be having trouble indexing it.
Another data point the URL offers is the last crawl date which offers an idea of how much interest Google has in the page.
That said, if page doesn’t tend to change often then Googlebot may decide to crawl it less. This is not a big deal. It just makes sense in terms of conserving resources at Google and on the target web server.
Lastly, the URL inspection tool can be used to request a crawl.
Google next recommends checking if a page is a duplicate or if another page is the canonical.
Google advises:
“Don’t use cache or site search operators and features because they are not meant for debugging purposes and might give you misleading outcomes when trying to use it in debugging.”
The last tip is pretty good. Google advises that checking the HTML via the source code is not the same as checking the rendered HTML.
Rendered means the HTML that is generated for the browser or Googlebot to generate the webpage.
If you’re trying to figure out whether there’s something going on with the HTML, it’s useful to check out the rendered HTML because that’ll show you what the browser and Googlebot are actually seeing at the code level.
The difference between source code HTML and rendered HTML is that the rendered variant shows you what the HTML looks like after all of the JavaScript has been executed.
So, if there’s an issue related to the JavaScript or something else, you’re more likely going to catch that by reviewing the rendered HTML.
Google advises:
“…check the rendered HTML and the HTTP response to see if there’s something you won’t expect.
For example, a stray error message or content missing due to some technical issues on your server or in your application code.”
See Rendered HTML With Search Console
Google Support has a step by step for viewing the rendered HTML in search console:
“Inspect the URL, either by entering the URL directly in the URL Inspection tool, or by clicking an inspection link next to a URL shown in most Search Console reports.
Click Test live URL > View tested page.
The HTML tab shows the rendered HTML for the page.”
See Rendered HTML With Chrome DevTools
Chrome DevTools (in your Chrome browser) can also be used to see the rendered HTML.
- Open the Chrome Dev Tools through the vertical ellipsis (three dots) drop down menu, then:
- More tools > Developer tools
- Then, for MacOS, press Command+Shift+P and for Windows/Linux/ChromeOS press Control+Shift+P in order to access the Command Menu.
- Type: Rendering, select the menu choice “Show Rendering”
After that Chrome DevTools shows you the rendered HTML in the bottom window, which can be grabbed with the mouse cursor and enlarged, like in the screenshot below.
As we enter a new year, it's time to start thinking about your content strategy for your family-owned business. Whether you have a winery or restaurant or work outside of the hospitality industry in the North Bay, creating family-centric content can be a powerful way to connect with your audience and differentiate your brand messaging. In a world where digital marketing is key and social media fatigue is real (I’ll talk more about this next month), authenticity in your content is more important than ever.
I have seen firsthand how they can distinguish themselves in a crowded market by emphasizing personal connections and family values. Characteristics like trust, loyalty, and shared goals are not just buzzwords; they're the foundation for building lasting relationships with customers.
1. Showcase your story: You have a unique and relatable story as a family-owned brand. Share it with your audience through blog posts, social media posts, and videos. Talk about your family's history, and your values & traditions, and how these shape your business today. People connect with stories, so use yours to create a personal bond with your customers.
I talked to Dalia Ceja, executive marketing director, Ceja Vineyards, about how she showcases her family’s story into Ceja Vineyards’ content: “I’m very proud of my Mexican roots and intertwines my ethnicity and Spanish language into my personal and business branding platforms. I incorporate my heritage through music, Mexican cuisine and wine pairings, colorful fashion statements, and interviews with family members in both English and Spanish. I find the relatability of our family dynamics creates so much authenticity."
Action item: Share your story through a series of blog posts or videos, and engage with your audience by asking them to share their family stories in the comments. Use hashtags like #familybusiness or #generationsinwinemaking to reach a wider audience.
2. Highlight local roots: Being a family-owned business likely means that you have strong ties to your local community. Use this as an advantage by showcasing your support for local suppliers, farmers, and businesses.
Action item: Post about your partnerships and how they sustain the community.
3. Engage your audience: Social media is a powerful tool for engaging with your audience, but it's not just about making sales pitches. (Honestly, it never should be about making sales pitches. It’s about being social.) Use platforms like Instagram and Facebook to share behind-the-scenes glimpses of your family working together or fun moments from your daily operations.
Action item: Ask your followers questions about their own family traditions or memories related to your brand. You'll build relationships and create a loyal customer base by fostering a conversation.
4. Utilize user-generated or collaborative content: Your customers are your most enthusiastic supporters, so why not harness their creativity? Encourage them to share photos or videos showcasing your wines or dishes and share them on social media. Collaborating with other like-minded, family-run businesses is also an excellent way to generate unique content and expand your reach to new audiences (especially if you leverage the collaborate feature on Instagram).
Ceja Vineyards partnered with Boho Lifestyle, a clothing store in downtown Napa, to mix fashion and vino. Daila was able to model select outfits and pose throughout the Ceja property with different bottles of Ceja wines. “We saw an increase in reservations to visit our wine-tasting room and were able to track sales increases throughout the duration of the campaign,” she told me.
Action item: Create a user-generated content campaign by asking customers to share photos or videos with a specific hashtag and repurpose their content. When considering a brand partnership, begin by listing local brands you frequently use alongside your own products. Next, reach out to those you may have a personal connection with and propose a co-branded photo shoot or video shoot featuring both products.
5. Invest in video content: We all know it — video content is essential when it comes to capturing people's attention. Use short or long-form videos to tell your brand story, showcase your products, or even share your family's daily routine. You don't need fancy equipment — a phone and a simple, well-crafted video can go a long way in engaging your audience.
Ceja Vineyards involves the entire family: "My mom, Amelia Ceja, one of the founders and owners, has a passion for cooking and storytelling. Many of her videos and reels include cooking in her kitchen and pairing her dishes with our wines. Our winemaker, Armando Ceja, is usually seen providing vineyard, harvest, or cellar updates. Each member has a role in helping to create content, and the fun part for me is filming, directing, then editing the content into videos." — Dalia
December 6, 2023
No one can "out-pizza the hut". When Jayss Rajoo, director of marketing and food innovation at Pizza Hut, joined the team, she had only one goal in mind – to propel the brand’s digital transformation into the future.
The heritage restaurant chain, according to Rajoo, was running on old systems and processes when she joined in 2020, and the journey of moving from traditional to digital was a long process. In fact, Rajoo, who was speaking at MARKETING-INTERACTIVE’s Digital Marketing Asia 2023 conference, shared that she needed three different vendors to push out one electronic direct mail (EDM) at the time.
One of the most significant moves towards digitalisation that Rajoo and her team made this year in particular was turning to AI to redefine how the company interacts with its customers and bringing a new level of personalisation to their brand experience.
“What we did was we started using AI-powered predictive tools because we can better analyse large data sets, identify the trends that tells us these patterns, and then use the analysis to plan better, and create more personalised marketing messages,” said Rajoo at MARKETING-INTERACTIVE’s Digital Marketing Asia 2023 event.
Digitalising allowed Rajoo and her team to manage their time more efficiently and focus on other goals such as increasing customer lifetime value and acquiring new customers amongst many others.
“Using AI really helps small teams like us to make calculated decisions on the fly, have little turnaround time and differentiates Pizza Hut from our competitors. It also helps me manage my resources a lot more efficiently,” said Rajoo.
“To be honest there is no way you can do this on your own. On top of constantly looking to acquire new customers, we need to ensure that we make current customers order more often so this was crucial to the business," she said, adding:
Not all organisations can afford a huge team which is why we decided to invest in automation and AI.
Justifying the costs
Saying that, Rajoo admitted that investing in AI is a costly affair – but that it was absolutely necessary for the team.
“Of course, we have to increase our expenses and the frequency of our expenses – but we want to build loyalty, build relationships, differentiate ourselves from the competition, acquire new customers and gain customer insights.”
The brand has also started utilising AI to create content such as marketing copies and visual assets which has further saved the brand money.
In April this year, Pizza Hut launched its first AI-based value campaign. Titled "Takeaway Pocket Pleasers", the campaign used AI programme Midjourney to create a visual that showcases the unmistakable DNA of the Pizza Hut brand. The campaign featured arresting AI-generated visual highlights that emphasised the brand's commitment to remain accessible to everyone as they cut down advertising and creative costs and pass the savings down to its customers.
Fast forward to November this year and Pizza Hut Hong Kong launched its first AI deepfake campaign. The campaign was to celebrate the launch of its new Seafood and Chicken Twisted Crust Pizzas and aimed to bring the concept of “twist” to life in an imaginable way, from face twists to mood twists and plot twists with the magic of AI.
Rajoo said that it was the first time in the history of Pizza Hut campaigns where it “didn’t have a photographer taking pictures of pizzas.”
"Unlike other food campaigns – we did not invest in expensive food photography or creative asset creation and worked with our agency Team Lewis to create the creatives for the campaign from scratch. The creatives were used in all our communications," she said, adding:
Using AI powered tools helped us in terms of not just cost efficiencies, but we were able to turn the campaign around in record time as well.
The dangers of over-reliance
While digitalising traditional practices and adopting AI-predictive tools have revolutionised Pizza Hut’s marketing strategies, Rajoo warns of over-reliance. While AI is the future, Rajoo asserts that AI cannot replicate the human experience.
“The only key call out when we work with AI is that we will need the team to review things regularly, because it is still a machine at the end of the day. It doesn’t feel." she said.
Rajoo added that the company still needs people to look at the messaging and make sure it is not encroaching on anything that is sensitive and that privacy policies are managed well.
“So training, understanding the system is crucial. We also have to accept that AI and machine learning is a long-term strategy, and that it requires a fair bit of investment – not just in terms of price but in time as well.”
December 6, 2023
PPC and SEO are essentials for your marketing strategy. Companies have different demands and expectations from their marketing strategy, and so, most often they tend to lean towards one of these two tactics. For example, if they are looking to increase their rankings and want more traffic to their website, they go for organic search tactics. On the other hand, if they want instant paid traffic, they choose paid search tactics.
Given that, both SEO and PPC are effective tools to build authority for your website. Together, they generate more traffic and sales for your business. Nevertheless, these two tactics often work separately in their silos rather than hand-in-hand.
While both of these options can work well individually, imagine the results and benefits they would bring to the table when combined together. The key is to create harmony between organic and paid search tactics. It is time to bring both departments together to collaborate and work as one. Let us examine how to do it in your organization.
Ideally, both channels and streams aren’t meant to work independently. We should stop looking at them as separate identities and bring them together. Once we do it, we achieve better results across the board.
PPC campaigns provide powerful and insightful data and insights. When you take that data and combine it with your SEO strategies, it will give you insights that you can use to create content. This will help your organic search traffic.
Balancing organic and paid search tactics is a challenge and we are here to help navigate through the rough spots. Here are some strategies to create synergy between paid and organic search tactics.
Start by re-checking your paid search campaigns and seeing whether they are updated with keywords list. Moreover, you must restructure your efforts to leverage broad matches by paying close attention to negative keywords.
Ensure your paid search campaigns follow the latest keyword best practices.
Restructure your efforts to leverage broad matches, paying close attention to negative keywords.
In one sense, your campaign will likely have fewer groups and positive keywords. The number of negatives should also increase. In order to prevent budget drain and ensure paid search ads show only in desired situations, negative keywords are more crucial than ever.
Before you craft strategies for natural and organic search synergies, you must establish benchmark performance baselines across organic and paid searches. Some points to remember are:
As you strike a balance between paid and organic search tactics, consider the metrics important to monitor and create harmony between the two. If a KPI cannot influence your team, you should consider it secondary.
Rather than pinning your analysis on single success criteria, you should use a weighted, multiple-metrics approach.
After some effort, natural and paid search trends stabilize. It is now time to analyze how users interact with various portions of your site and to what extent organic and paid search activities are driving this interaction.
Let us face the fact that we work in a highly competitive landscape. In order to create a holistic search strategy, you must compare your natural and paid search performance. To do this, incorporate competitive and universal search insights for a thorough organic vs search analysis. Some examples to note are:
Striking a balance and harmony between paid and organic search tactics is a crucial step in digital marketing success. However, the above-mentioned strategies will only be effective if you make changes from the foundational level and analyze how your site analytics work.
When your paid search tactics are updated for a complementary approach to natural and paid search, you can harness natural and paid search synergistically. Setup a scalable joint reporting and singular ownership for natural and paid search success, it will ensure your organization has an appropriate process, tools, and people to strike a harmony between paid and organic search efforts.
December 6, 2023
Running a business involves a lot, and there are different marketing strategies to improve the business returns. Properly executing the marketing strategies enables the business to meet its marketing goals; hence, working with a professional marketing company is important. The different strategies get executed so that the company's goals get met.
AZ Mobile Marketing has been in business since 20107, helping different businesses to grow. The digital marketing professionals use proven digital strategies, and through their free consultation service, they understand the diverse needs of the clients they work with. The company staff includes designers, developers, strategizers, marketers, and optimizers who give their clients an exceptional experience.
Published December 6, 2023
With ZorgTek's updated services, businesses that rely on engaging in-person clients and customers can launch data collection and lead conversion campaigns. By offering complimentary wifi, business owners can enhance their premises' guest retention rates, while building targeted contact lists.
The agency can now help businesses convert their existing guest wifi into automated digital marketing platforms designed to grow customer databases and support hyper-local social campaigns.
Research published by Meta found that businesses that used wifi marketing techniques saw a 15% increase in revenue compared to businesses that did not. The technique works by prompting leads within proximity of the business premises to log in to that business' complimentary guest wifi.
"Having a social-powered Wi-Fi installed allows you to build an email list, increase loyalty, maximize social engagement, get your customers to spend more, automate proximity marketing campaigns, collect more positive reviews, and much more", a spokesperson for the agency explained.
In exchange for their email addresses, phone numbers, or socials, guests can access the business' wifi network without paying a fee. Not only does this encourage them to stay on the business premises for longer and potentially spend more money than they otherwise would have, but it also permits businesses to track user behavior and collect essential data.
With ZorgTek's customized wifi marketing campaigns, there are multiple avenues for increasing engagement and retaining leads in-person and online. For example, businesses can encourage wifi users to download mobile apps, complete surveys, and interact with the company on social media.
In addition to increasing foot traffic to their physical premises, this can work to increase the business' reputation online through positive engagement and improved digital presence.
Equipped with these valuable data insights, ZorgTek clients can enhance their wifi marketing campaigns over time and deploy personalized ads designed to capture top prospects. Moreover, this data can be used in conjunction with the agency's other marketing solutions to launch email, SMS, and social campaigns and maintain a multichannel presence.
From Goop and the New York Times to TikTok creators, everyone is putting out a gift guide this year, trying to get a piece of this year’s holiday sales pie, which we forecast to reach $1.31 trillion.
And it’s not just one gift guide to rule them all. There’s guides for cooks, for kids, or even for people who are always cold.
But what’s behind the sudden onslaught of uber-specific guides? They’re the perfect affiliate marketing tool.
Affiliate marketing is a small but growing channel that can be used for both upper- and lower-funnel tactics.
Plus: As shoppers continue to be cautious about where and what they spend their money on, presenting them with more personalized gift guides could encourage them to purchase.
Pro tip: Elevate your gift guide by incorporating exclusive discounts that can’t be found elsewhere. Over half (51%) of digital shoppers said they pay attention to ads for products on sale, more than ads for best-selling items (44%) or ads suggesting products you “may also like” (41%), per Integral Ad Science.
Dec. 6, 2023
The digital marketing market proved resilient, with businesses relying on digital strategies to stay connected with consumers during lockdowns. Remote work and increased online activity led to a surge in digital marketing opportunities.
In today's digitally driven world, businesses are increasingly recognizing the importance of an effective online presence. The global digital marketing market has surged to the forefront, acting as a catalyst for this digital transformation. This article delves into the world of digital marketing, exploring its current landscape, future outlook, key players, and much more.
Digital Marketing Market Size and Share:
The digital marketing arena has witnessed explosive growth in recent years. In 2023, the global digital marketing market size was valued at almost USD 363.05 billion. This substantial valuation reflects the increasing reliance of businesses on digital strategies to reach their target audiences. As companies recognize the immense potential of digital marketing, this sector continues to expand its share in the overall marketing landscape.
Digital Marketing Market Outlook:
The future of the global digital marketing market is undeniably bright, with a projected CAGR of 13.1% between 2024 and 2032. This robust growth is fueled by various factors, including the escalating adoption of digital platforms, the proliferation of e-commerce, and the ever-evolving consumer behavior in the digital space. By 2032, the market is anticipated to reach a staggering USD 1099.33 billion, underlining its pivotal role in shaping the future of marketing.
Get a Free Sample Report with Table of Contents – https://www.expertmarketresearch.com/reports/digital-marketing-market/requestsample
Digital Marketing Market Overview:
What is Digital Marketing?
Digital marketing encompasses a wide array of online strategies and tactics employed by businesses to promote their products, services, or brands through digital channels. These channels include search engines, social media platforms, email marketing, content marketing, and more. The primary goal is to connect with target audiences where they spend a significant portion of their time - online.
Key Industry Developments:
Driving Factors:
Read Full Report with Table of Contents: https://www.expertmarketresearch.com/reports/digital-marketing-market
COVID-19 Impact:
The COVID-19 pandemic has accelerated the shift towards digital marketing. With lockdowns and social distancing measures in place, people turned to the internet for shopping, entertainment, and information. Businesses had to adapt quickly to this change in consumer behavior, further emphasizing the importance of digital marketing.
Restraints:
Digital Marketing Market Segmentation:
The digital marketing landscape is diverse, comprising various channels and strategies:
Top Impacting Factors:
Target Audience:
The target audience for digital marketing includes businesses of all sizes, from startups to large enterprises. Additionally, digital marketing agencies, consultants, and professionals specializing in various digital marketing disciplines cater to this dynamic industry.
Opportunities:
Challenges:
Scope:
The scope of digital marketing is vast and continually expanding. It encompasses a broad spectrum of activities, from social media management to e-commerce optimization. Businesses that invest wisely in digital marketing can unlock new growth opportunities and adapt to the evolving digital landscape effectively.
Major Key Players:
FAQs about Digital Marketing Market:
Q. What is digital marketing?
A: Digital marketing refers to the use of online channels and strategies to promote products, services, or brands to a digital audience.
Q. Why is digital marketing important?
A: Digital marketing allows businesses to reach their target audience where they spend time online, driving brand visibility, engagement, and conversions.
Q. How has COVID-19 impacted digital marketing?
A: The pandemic accelerated the shift to online shopping and digital consumption, leading to increased reliance on digital marketing strategies.
Q. What are the key digital marketing channels?
A: Major digital marketing channels include SEO, social media marketing, content marketing, email marketing, PPC advertising, and influencer marketing.
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PPC and SEO are essentials for your marketing strategy. Companies have different demands and expectations from their marketing strategy, and so, most often they tend to lean towards one of these two tactics. For example, if they are looking to increase their rankings and want more traffic to their website, they go for organic search tactics. On the other hand, if they want instant paid traffic, they choose paid search tactics.
Given that, both SEO and PPC are effective tools to build authority for your website. Together, they generate more traffic and sales for your business. Nevertheless, these two tactics often work separately in their silos rather than hand-in-hand.
While both of these options can work well individually, imagine the results and benefits they would bring to the table when combined together. The key is to create harmony between organic and paid search tactics. It is time to bring both departments together to collaborate and work as one. Let us examine how to do it in your organization.
Ideally, both channels and streams aren’t meant to work independently. We should stop looking at them as separate identities and bring them together. Once we do it, we achieve better results across the board.
PPC campaigns provide powerful and insightful data and insights. When you take that data and combine it with your SEO strategies, it will give you insights that you can use to create content. This will help your organic search traffic.
Balancing organic and paid search tactics is a challenge and we are here to help navigate through the rough spots. Here are some strategies to create synergy between paid and organic search tactics.
Start by re-checking your paid search campaigns and seeing whether they are updated with keywords list. Moreover, you must restructure your efforts to leverage broad matches by paying close attention to negative keywords.
Ensure your paid search campaigns follow the latest keyword best practices.
Restructure your efforts to leverage broad matches, paying close attention to negative keywords.
In one sense, your campaign will likely have fewer groups and positive keywords. The number of negatives should also increase. In order to prevent budget drain and ensure paid search ads show only in desired situations, negative keywords are more crucial than ever.
Marketing Technology News: MarTech Interview with Heidi Andersen, CMO and CRO at Nextdoor
Before you craft strategies for natural and organic search synergies, you must establish benchmark performance baselines across organic and paid searches. Some points to remember are:
As you strike a balance between paid and organic search tactics, consider the metrics important to monitor and create harmony between the two. If a KPI cannot influence your team, you should consider it secondary.
Rather than pinning your analysis on single success criteria, you should use a weighted, multiple-metrics approach.
After some effort, natural and paid search trends stabilize. It is now time to analyze how users interact with various portions of your site and to what extent organic and paid search activities are driving this interaction.
Let us face the fact that we work in a highly competitive landscape. In order to create a holistic search strategy, you must compare your natural and paid search performance. To do this, incorporate competitive and universal search insights for a thorough organic vs search analysis. Some examples to note are:
Marketing Technology News: Conversational AI: The 8 Key Elements That Will Elevate Your Customer Experience
Striking a balance and harmony between paid and organic search tactics is a crucial step in digital marketing success. However, the above-mentioned strategies will only be effective if you make changes from the foundational level and analyze how your site analytics work.
When your paid search tactics are updated for a complementary approach to natural and paid search, you can harness natural and paid search synergistically. Setup a scalable joint reporting and singular ownership for natural and paid search success, it will ensure your organization has an appropriate process, tools, and people to strike a harmony between paid and organic search efforts.
The combined company, led by Mr Yum Co-Founder Kim Teo as the new Chief Executive, combines the identities of both brands and operates under the Me&u name with a new brand icon designed to represent togetherness.
Processing over $2bn combined in dining transactions each year, the merged business already works with over 6,000 brands and aims to elevate its platform by providing deeper and more flexible ordering capability including a staff app for upselling, proprietary CRM, email and SMS marketing tools, loyalty, guest feedback and more.
“It makes a lot of sense from a business point of view to stop butting heads and start working together,” says Teo. “But it makes even more sense from a customer perspective because we have the opportunity to build a best-of-the-best product that venues and their guests love.”
Me&u Founder Steven Premutico says that the idea for the collaboration was born in mid-2022 when he met Mr Yum Co-Founder Adrian Osman over a beer in Austin, USA.
“It was a bit like a first date. I walked out of that thinking he’s a good guy and we are fighting the same fight.
“At the end of a couple of beers I picked up the bill – so he owes me a round – I wrote a little note on the back of a receipt, as I gave it to him, and it said: ‘let’s make this industry better’.”
While the merged business doesn’t plan to make any significant changes this year, it is setting out to provide more value for customers with an integrated platform, 24/7 support coverage and product and engineering teams that now make up a larger percentage of the merged company.
“Now that the merger is complete and our teams have come together, we’re laser-focused on making sure this is a successful holiday season for our customers and that we look after them,” Teo said.
Dec. 06, 2024
Local businesses advertising on the Google Search Network and looking to drive people actively searching for their services and/or brand to their site can often find relevant keywords to implement in ad campaigns fairly easily. However, the challenges that can come with advertising a smaller business include generating sufficient search volume over their targeted area(s) while effectively bidding within their ad budget. A keyword match type strategy is a significant variable in this equation.
Businesses in competitive markets, such as a local doctor’s office, dental office, or family law firm, can use phrase match keywords to help increase relevant search volume within their budget.
Google defines Phrase match as “To show your ads on searches that include the meaning of your keyword. The meaning of the keyword can be implied, and user searches can be a more specific form of the meaning.” To put it simply, phrase match is designed to go beyond just capturing relevant searchers looking within the tight parameters of exact match keywords while also not going off the rails as broad match keywords can. However, there are still things to watch out for when running phrase match keywords, especially when the keywords are more “general” to the industry.
Going back to the examples above, in a tightly populated area, such as a city or a state, there are countless doctors, dentists, and lawyers. These service-based businesses might run ad campaigns with highly sought-after keywords, such as “a dentist office,” “family law attorney,” or “doctors office near me.” When running ad campaigns on phrase match, it will find relevant searches, but it can go beyond how these keywords are exactly laid out. This is where competitor names can sneak in.
Here is an example of general phrase match keywords and competitor searches:
Dr. Arnold Wilson is a local dentist in Chicago running a General Dental Search campaign. He is running the phrase match keyword “dentist near me.” The word has been triggering searchers for “dr lauren rosenstein dentist” and “marion family dental chicago.” These are people looking for specific local dentists rather than general dental service searches. They’re still dentists in the area. However, the phrase match keyword “dentist near me” can still be triggered by these searches as it goes beyond just what the word exactly says.
Dr. Wilson does not want people actively searching for other specific dentists and potentially wasting his advertising budget on worthless clicks. It’s easy to say, ‘Just turn off phrase and run exact only,’ but that can see a drop in capturable search volume, especially if Dr. Wilson does not have the budget to outbid top spenders on the highest-searched relevant keywords. (Competitive industries like dental, medical, and law can see clicks get very expensive – sometimes $100 to $200 per click). This is where doing search queries and the use of negative keywords comes in.
Daily search query reports and adding the competitor name search terms as negatives to consistently stay on top of incoming traffic is one way to stay on top of irrelevant searches – this is a reactive situation as the competitors do have to show up in your search queries. A proactive step would be to research the names of competitors and add them all via a negative keyword list. This can allow phrase match keywords to bring in more search volume but not show on searches for specific competitors.
Of course, there are scenarios where a business might want to drive people actively searching for competitors to their business. These can then come in handy to not only capture those active searches but also see what kind of search data competitors are generating.
Just remember that phrase match search terms can still be relevant to the words themselves but not always the intent of searchers. Understand your goals, use phrase match wisely, and monitor your campaigns closely.
“Performance Max [campaigns] are more algorithmic in nature,” Menachem Ani, founder of online ad management company JXT Group, said during a recent Paid Search Association webinar. “Don’t force it to behave like a [traditional] campaign. My recommendation is to put in the work and make the most out of it.”
Here are four pieces of advice Ani shared for ecommerce brands looking to master Performance Max in the new year.
Before experimenting with Performance Max, marketers should conduct a few manual campaigns, layering on smart bidding as more campaign data becomes available.
“The efficiency [of] more manual campaigns [happens] where you [have] the data,” said Ani. “You can push toward specific search impression share, click share, and so on.”
Once there’s a solid foundation of data, marketers can add Performance Max campaigns to the mix for a full-funnel effect.
“A true Performance Max campaign is a full-funnel campaign that combines that search and shopping with display,” said Ani. “Performance Max should bring your traffic from the bottom of the funnel and it will also bring generic search terms and more upper-funnel prospecting through display and video components of the campaign.”
Pro tip: If you’re running Performance Max side by side with Shopping campaigns, consider using custom labels to segment products. This allows marketers to exclude under-performing products from a Performance Max campaign and instead create a standard shopping campaign.
As new campaigns are created, it’s important to build them around specific goals, whether that be cost, KPIs, locations targeted, or the reporting data you’re interested in.
“If you have different products that you want to allocate to a different budget or maybe a seasonal campaign, a specific sub brand or collection of your products, and you want to give that more firepower, that’s how you should think about building new campaigns,” said Ani.
In Performance Max, marketers can use audience signals, which use demographics, interests, or search behavior information to target specific groups of consumers.
But to make sure that you’re most effectively targeting the right audience, marketers should enter as much data as they can into their business data and data feeds section of their Google Ads account.
This means making sure the product data you’re synchronizing to Google Merchant Center contains strong product titles that have the right keywords and search terms in their descriptions, as well as the right product identifiers and CPC codes.
“Data is like coffee [to Google Ads],” said Ani. “You feed the system, and it can do [its job] better.”
Reporting options for Performance Max are somewhat limited, said Ani. To get access to more campaign data, there are several other places marketers can look on the Google Ads platform.
This was originally featured in the Retail Daily newsletter.
First Published on Dec 4, 2023